Which Turtle Jack's location would you like to provide feedback for?*Please select oneTurtle Jack's BramptonTurtle Jack's Burlington (Appleby)Turtle Jack's Burlington (Mapleview)Turtle Jack's EtobicokeTurtle Jack's GuelphTurtle Jack's Hamilton (Upper Centennial)Turtle Jack's Hamilton (Upper James)Turtle Jack's KitchenerTurtle Jack's MiltonTurtle Jack's Mississauga (Courtney Park)Turtle Jack's OakvilleTurtle Jack's Port CarlingTurtle Jack's Stoney CreekTurtle Jack's Richmond Hill (Yonge St.)Turtle Jack's Richmond Hill (Vogell Rd)Turtle Jack's WaterdownTurtle Jack's VaughanHow did you hear about us?*I'm a regular customerGoogle searchWebsiteSocial mediaIn the neighbourhoodRecommended by a friendOtherAre you giving feedback regarding an in-restaurant experience or take-out?*In-restaurantTake-outWhat was the date of your most recent visit? What time of day was your most recent visit?*Please select one10am - 1pm (Brunch/Lunch)2pm - 4pm (Afternoon)5pm - 8pm (Dinner)8pm - Close (Evening)I can't remember.What was the cheque # from your most recent visit?What was your server's name?Please choose the time of day of your order.*Choose a timeLunch (11am-3pm)Dinner (3pm-7pm)Late Night (8pm-9:30pm)Is this your first time ordering Turtle Jack's take-out?*YesNoHow did you order take-out?*Choose an optionCalled the restaurant/Pick upSkip the DishesUber EatsIn-personDid you pick-up your meal or have it delivered?*I picked it upI had it deliveredWas your meal ready in a timely manner, hot and ready to serve?*YesNoDid your meal arrive in a timely manner, hot and ready to serve?*YesNoDid you receive your complete order including side dishes, dips/sauces, cutlery, condiments, etc.?*YesNoPlease indicate what your order was missing.Were all of your containers labelled clearly?*YesNoHow could we improve on the labelling?Based on your experience, would you order take-out again?*YesNoWhat did you like about your take-out experience?How can we improve on your take-out experience?Would you recommend Turtle Jack’s take-out to friends?*YesNoWhich option best describes your experience at Turtle Jack's?*Please select oneExcellentOkayPoorWhat made your experience unpleasant?What can we do in the future to make your experience more enjoyable?What did you enjoy about your experience?Which options best describes the quality of your meal?*Please select oneExcellentOkayPoorHow can we improve the quality of your meal?Was your meal served hot, fresh and to order?*Please select oneYesNoWhat was the concern with your order?Did your server suggest additional items to compliment your meal?*YesNoAre you a member of our TLC program?*YesNoDid your server ask for your TLC card?*YesNoDid your server explain our TLC Program to you?*YesNoDid you want additional information regarding our TLC Program?*By joining you'll get $10 towards your next visit, plus other great rewards.YesNoWill you return to Turtle Jack's?*YesNoWill you refer your family and friends to Turtle Jack's?*YesNoAdditional comments/concernsCan we contact you about your experience?*YesNoName First Last Email PhoneAddress Street Address City Postal Code What is your preferred Turtle Jack's location?*Please select oneBrampton - Airport RoadBurlington - ApplebyBurlington - MapleviewEtobicokeGuelphHamilton - Upper CentennialHamilton - Upper JamesKitchenerMiltonMississauga - CourtneyparkOakvillePort CarlingStoney CreekRichmond Hill - Vogell RoadRichmond Hill - Yonge StreetWaterdownVaughanJoin our Mailing List Yes, please send me updates about Turtle Jack's contests, promotions and events by e-mail. Help us Improve Yes, please send me invitations to participate in future Turtle Jack's surveys and research.