Was your card activated prior to September 3rd, 2014?
How do I request a Loyalty Card?
What are the benefits of signing up for the loyalty program?
Loyalty GOLD: Accumulate 6000 points in a 12-month period (from January 1 to December 31) and you will begin earning 1.25 points for every $1.00!
Loyalty PLATINUM: Accumulate 10000 points in a 12-month period (from January 1 to December 31) and you will begin earning 1.50 points for every $1.00!
Free Birthday Dessert.
Members have extra chances to win on promotions, surveys and referrals and will receive exclusive offers of upcoming events!
How do I contact TLC with a question or concern?
How do I cash in my rewards?
What is the difference between Point Balance and Point Value?
Do I need to be a specific age to receive a Loyalty card?
Can I earn points on alcoholic beverages?
Can I add my own points?
Do my points expire?
I forgot my card – can my points be added after the fact?
How do Members check their account information as well as their point balance?
To check your account information click on the “Login to My Account” link under TLC Loyalty Club on the Turtle Jack’s website at www.turtlejacks.com. Log on to your account using the username and password you created. Members can view their account information, current point balance and current point value.
Also, members will receive a Frequent Diner transaction slip each time their TLC card is used. This transaction slip will serve as confirmation that your points were credited to your account. In addition to showing the points added for that visit, you will see your total point balance and your point value.